Refund policy

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase or order confirmation is required.

To request a return, please contact us at: Email: support@[yourstore].com

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Non-Returnable Items

The following items cannot be returned:

• Used products

• Gift cards

• Sale or clearance items

• Personalized or custom products

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the issue.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping fees are non-refundable unless the return is due to our error.

Order Cancellations

Orders may be canceled within 12 hours of purchase. After this period, the order may already be in processing and cannot be canceled.